Hospice is a simple concept that oftentimes is misunderstood. Some of you have heard of people who had great experiences, and others have had serious service failures. Our goal is to provide you with the proper information that can assist you in ultimately making the best-informed decision possible when the time is right.
Appropriate identification for the need of hospice care, will benefit patients and their families to receive end of life care.
At Concierge Hospice and Palliative Care, we care for our patients with an interdisciplinary team approach comprised of nurses, physicians, home health aides, social workers and chaplains. Other clinical professionals, we have a diverse trained volunteer program, and they work with the team to help meet the emotional and spiritual needs of the patient and their families. We design personalized care plans to ensure comfort, dignity and quality of life for all the people we serve.
OUR SERVICE COMMITMENT TO YOU AND YOUR LOVED ONES
We believe that quality patient and family care occur through thoughtful and deliberate planning, using a well-defined multidisciplinary body of evidenced-based knowledge, and the best practice standards of care. We are committed to improving the quality of life for the people we serve!
Our Promise to You and Your Family
People sign up for hospice when they feel they have exhausted all the curative efforts possible; however, they want to know the next steps of their journey will be filled with caring people not only tending to their medical needs, but also ensuring the attention to their spirit and emotional needs.
Because we believe every day is a gift….we provide comfort, care and dignity to all whom we serve.
Thank you for entrusting us to care for your loved one.
We promise to enhance the quality of your time here by ensuring that neither pain nor decline due to your illness will diminish the quality of your remaining days…weeks…or months.
We also promise our patients and families that we are here and not to feel alone. Be assured, we will be by your side and know we are committed to serving you!
Our philosophy is simple….. hospice is not a dress rehearsal, we don’t have an opportunity to go back and do it right again…..do it right every time!
The Team at Concierge Hospice and Palliative Care
HOSPICE AND PALLIATIVE CARE CONCEPT AND SERVICES
THERE IS NO LIMIT…..
HOSPICE IS FOR PATIENTS WHO HAVE…..
Hospice is for people with advanced illnesses
Hospice is comfort care and symptom management for patients with serious life threatening illness, no matter their age, culture, beliefs, or cause of illness.
Hospice can happen at home
Wherever you live, hospice will come and serve you! Patients at home feel better, surrounded by the people they know and love.
Hospice is a choice.
Patients can leave, or “revoke their service” at any time for any reason. Patients can also re-enroll, as long as they meet the hospice eligibility guidelines.
Patients can keep taking some medications while on hospice
Hospice patients get medicines that bring comfort, relief, and improve the quality of their life.
Hospice will give medicines as needed to help with end of life symptoms.
Hospice doctors give medicine to manage symptoms and ease pain.
Hospice provides home medical equipment and supplies related to the cause of the illness
This includes shower chairs, oxygen tanks, hospital beds, toileting supplies, and more.
Hospice supports the family
While the patient is on service, we provide volunteer services, and after a patient passes, hospice is here to address the emotional and spiritual pain suffered by loved ones for more than a year.
There is no limit to the time a patient can be on hospice
Hospice is for patient show have six (6) months or less to live according to their doctor, and it can be extended when needed, should the patient continue to meet the eligibility guidelines.
Family and friends provide care with the support of the hospice team.
Family, friends and caregivers are the primary caregivers, supported by a trained and expert group of professionals who make scheduled visits. For patients who are not living at home, but rather, who live in an Assisted Living Community or Nursing Facility, the hospice team works together with the facility staff to oversee and provide care.
Most hospice patients do not have any out-of-pocket expenses
Medicare Part A covers up to 100% of the cost of hospice care related to the hospice-eligible patient’s illness with no deductible or copayment. Private or employer-provided health coverage can vary. Medicaid provides hospice coverage. Check with our intake department or your insurance provider.
FACTS YOU WILL WANT TO KNOW
ABOUT PALLIATIVE CARE
Palliative care has evolved from being only a hospital-based model to now being available in many outpatient care settings, in conjunction with your primary care’s continued curative plan. Palliative Care is comfort care that provides relief from symptoms and physical stress of a serious or life-limiting illness. Palliative care can be pursued at diagnosis, during curative treatment and follow up. Palliative Care is begun at the discretion of the physician and patient at any time, at any stage of illness, terminal or not.
Our interdisciplinary teams deliver both hospice and palliative care. They address the physical, emotional and spiritual pain, answering the many questions you and your loved ones may have, and help you obtain access to the many services that are available during your loss of independence or limited ability to care for yourself due to your illness.
Speak to your family and your doctor about the goals of care and whether palliative care and/or hospice care might improve your quality of life.
HOSPICE VS. PALLIATIVE CARE ELIGIBILITY
Hospice eligibility requires that two physicians certify that the patient has less than six months to live if the disease follow its usual course. Palliative Care is begun at the discretion of the physician and patient at any time, at any stage of illness, terminal or not. Many cancer patients can benefit from Palliative Care while receiving their treatments, to help reduce and relieve the physical and emotional symptoms. Pain, fatigue, loss of appetite, nausea/vomiting, shortness of breath and lack of sleep are physical symptoms of cancer. Drugs and holistic approaches such as nutrition or deep breathing address those symptoms, while palliative chemotherapy can shrink a tumor causing pain.
Cancer patients and their families have worries that go beyond their illness. There may be financial pressures, legal problems, employment concerns, transportation and housing issues. Our Palliative Care Team can find community resources, answer questions and be a source of solutions to you!